Has anyone ever had a different value on the TAX report compared to the Invoice value in TurboCASH

For some reason I have two invoices this month that have not pulled through onto the TAX report correctly.

There are three lines on the invoice and only two of the lines appear on the Tax report. All the lines did pull trough to the general ledger in the sales account , the debtors control account and the correct VAT is in the VAT Control account. 

All lines show as having Output VAT on them on the invoice. the full invoice is outstanding on the Debtor account. 

I have run a data integrity check and all comes out clear.

Any suggestions?




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This would be most unusual. It would be difficult to confirm without access to your original data. It isprobably to do with different dates on the two reports.


All reports were extracted on the same day, for the same period Nov 2016.

I took a backup of the clients data and have it at home to try to see what happened.



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